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Frequently Asked Questions
Find answers to common questions about ordering from Jintana's Farm.
Is cannabis legal in Thailand?
Yes, Thailand legalized cannabis in June 2022. However, there are regulations in place. Cannabis products must be purchased from licensed dispensaries, and public smoking is prohibited. You must be 20 years or older to purchase cannabis products. Always consume responsibly and in accordance with local laws.
What types of cannabis do you sell?
We offer a variety of premium cannabis flowers including Sativa strains (energizing and uplifting), Indica strains (relaxing and calming), Hybrid strains (balanced effects), and CBD flowers (high-CBD, low-THC for wellness). All our products are lab-tested for quality and potency.
How do I place an order?
Browse our product selection, add items to your cart, and proceed to checkout. You'll need to provide delivery information and select your payment method. Once your order is confirmed, we'll prepare it for delivery. You must verify that you are 20 years or older to complete your purchase.
What payment methods do you accept?
We accept various payment methods including bank transfers, credit cards, and cash on delivery (COD) for certain areas. Specific payment options will be shown at checkout based on your location.
Where do you deliver?
We deliver throughout Thailand. Delivery times vary depending on your location. Major cities typically receive deliveries within 1-2 business days, while remote areas may take 2-4 business days.
Is there free delivery?
Yes! We offer free delivery on all orders over ฿1,000. Orders below this amount will incur a small delivery fee based on your location.
How do I know your products are safe?
Every batch of cannabis we sell undergoes rigorous testing at certified laboratories. We test for cannabinoid content (THC, CBD), pesticides, heavy metals, microbial contamination, and more. Lab results are available for each product to ensure transparency and safety.
What is THC and CBD?
THC (tetrahydrocannabinol) is the primary psychoactive compound in cannabis that produces the "high" feeling. CBD (cannabidiol) is a non-psychoactive compound known for potential wellness benefits. Our product listings include THC and CBD percentages to help you choose the right strain for your needs.
How should I store my cannabis?
Store your cannabis in a cool, dark place away from direct sunlight. Keep it in an airtight container to maintain freshness and potency. Properly stored cannabis can maintain its quality for several months. Keep all products out of reach of children and pets.
Can I return or exchange products?
Due to the nature of cannabis products, we cannot accept returns or exchanges once the product has been delivered. However, if you receive a damaged or incorrect product, please contact us immediately and we'll make it right.
Do you have a physical store?
Jintana's Farm operates primarily as an online dispensary with delivery throughout Thailand. This allows us to serve customers across the country while maintaining the highest quality standards for our products.
How do I contact customer support?
You can reach us via email at hello@weedshopthailand.com. Our customer support team is available to answer your questions and assist with any issues you may have.
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